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Asistone

For Trendyol, Hepsiburada and Shopify sellers

One hub from order to invoice, from stock to cash

Asistone collects your stores' orders in one list, issues the invoice, deducts the stock and updates the current account. Asistone AI can answer your customer messages too.

  • No user limit
  • e-Fatura and e-Arşiv through e-document integration
  • From 2,999 ₺ a month, VAT included
Animation: order #1048 for a ceramic mug arrives from Trendyol; stock goes from 120 to 119, the e-Arşiv invoice is sent through e-document integration, the current account is updated with 249.00 ₺ and today's sales on the dashboard reach 24,360.00 ₺; then Asistone AI answers a question that came in on WhatsApp.

Channels and services it connects to

Coming soonAmazon and ikas

One workspace instead of five separate screens

An order's path through Asistone

You match your products to your stock cards once; after that, every order follows this path on its own.

  1. The order arrives

    Trendyol, Hepsiburada and Shopify orders land in one list; status tabs show what needs handling.

  2. Stock goes down

    Because the store product is matched to your stock card, the sale is deducted from the right item.

  3. The invoice is issued

    The order becomes an invoice. The e-Arşiv invoice goes out automatically through e-document integration, as many days after handover to the carrier as you choose.

  4. The current account is updated

    The customer's current account is posted together with the invoice.

  5. The dashboard shows it

    Today's sales, orders to invoice and critical stock on your dashboard.

You print the packing slip from the same screen; for Kolay Gelsin shipments it carries the shipping barcode.

All your business records in one plan

The Basic plan opens every ERP module. New modules join your plan as they are added.

Explore the ERP
Customer · WhatsApp

Customer: Is the ceramic mug dishwasher safe?

Yes, you can wash it in the dishwasher. For the gold-rimmed models, we recommend washing by hand.

AI answered · Source: Product care guide

Customer: When will my order ship?

I've passed your question to our team; they'll get back to you here.

Support ticket opened · Handed to the team

Asistone AI

Customer messages in the same place

Your WhatsApp, Instagram and Messenger conversations come together in one inbox. Asistone AI answers with the information you upload; when it is not sure, it hands the conversation to your team.

  • One inbox · Three channels in one list; assign conversations to your teammates.
  • Answers from your knowledge base · Upload your product information and terms, and the AI answers with them.
  • Leads and support tickets · Don't lose the work that comes out of a conversation.
Explore AI + CRM

The inbox comes with Growth, Asistone AI with Scale.

Our integrations

Asistone integrates with these platforms.

“Our e-commerce operations became 300 percent faster. With AI + CRM, our customer support process became much easier and our customer satisfaction reached 100%. Our customers can reach us instantly and all their problems are solved instantly.”

Translated from Turkish

Vipcase Teknoloji Aksesuar San. ve Tic. Ltd. Şti.Vipcase on Instagram (opens in a new tab)

Why Asistone

Three plans, simple pricing

Prices include VAT. You pay less when you pay yearly.

Compare the plans

Security

The measures we take to protect your account and your data.

Frequently asked questions

Is there a free trial?

No. When you fill in the form, our sales team calls you to learn about your business, and we choose the right plan together.

Which sales channels does it work with?

Trendyol, Hepsiburada and Shopify. Amazon and ikas integrations coming soon.

What do I need for e-Fatura and e-Arşiv?

Your invoices are sent through e-document integration. You connect your e-document account to Asistone and follow your e-document credit balance in Asistone. Credits are not included in the plan price.

Is there a limit on users or stores?

No. Every plan has unlimited users, companies, branches, warehouses and stores.

How do I bring in my existing products?

You import your stock cards from an Excel file, then link your store products to your stock cards on the matching screen.

Can I change my plan later?

Yes. An upgrade takes effect immediately; a downgrade takes effect at the next billing period.

Does Asistone AI answer every message on its own?

Asistone AI answers only from the information you upload and on the topics you set. When it is not sure, it opens a support ticket and hands the conversation to your team. You can turn the AI off in any conversation.

What language is the Asistone app in?

Turkish. The Asistone app interface is in Turkish today; the app screens on this site are translated so you can follow them.

Let's see together whether Asistone fits your business

Fill in the form and our sales team will call you to hear about your sales channels and needs.

[email protected]0538 701 94 10

Your sales channels (you can choose more than one, optional)